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Side-by-side comparison · Sales & Customer Support

Apollo.io vs Hyperbound vs Salesforce Agentforce

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Apollo.io

4.0

From $49/seat/mo

Best overall

Hyperbound

4.1

Free to start

Salesforce Agentforce

3.3

From $500 per 100

Comparing 3 tools, the maximum.

At a glance

Best value

Pick it if: Founders, small sales teams and marketers who need to find B2B contacts and email them.

Best overall

Pick it if: Sales managers and enablement teams onboarding and coaching reps on calls.

Pick it if: Mid-size and larger businesses already on Salesforce that want AI agents handling customer questions and routine sales work.

Hyperbound scores highest overall, but Apollo.io gives you more for your money. Which one is right comes down to what you value most.

Overview

AttributeApollo.ioHyperboundSalesforce Agentforce
In one lineB2B contact database with emails and phone numbers, plus sequences to reach them.AI sales role-play: practise cold calls and objections with realistic AI buyers.Salesforce's AI agents that answer customers and help sales reps inside Salesforce CRM.
Pricing modelFreemiumFreemiumPaid
Starting price$49/seat/moFree$500 per 100
Free plan Yes Yes Yes
Works with Claude Code Yes No Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeApollo.ioHyperboundSalesforce Agentforce
Overall rating4.04.1Winner3.3
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.5
2.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.0
4.5
Output qualityHow good the results are before you fix them.
3.0
4.5
3.5
Value for moneyWhat you get for the price, including the free plan.
4.0
3.5
2.5
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
3.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeApollo.ioHyperboundSalesforce Agentforce
Access & platform
Free plan Yes Yes Yes
Mobile app Yes– Yes
Desktop app–––
Browser extension Yes Yes–
API access Yes– Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files–– Yes
Understands images–––
Makes images No No No
Makes video No No No
Writes code– No–
Runs agents or automations Yes Yes Yes
Learns your brand or style–– Yes
Works in many languages–– Yes
Capabilities score8/ 176/ 1710/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeApollo.ioHyperboundSalesforce Agentforce
Plans

Free

Free

Founders testing outbound.

Free

Free

Trying AI role-play with a few reps.

Salesforce Foundations

Free

Existing Salesforce customers who want to try agents.

Basic

$49/seat/mo billed yearly

Individual sellers doing regular outbound.

PracticeOur pick

Custom per user

Teams that want reps rehearsing on AI.

Flex CreditsOur pick

$500 per 100,000 credits

Businesses paying per action an agent takes.

ProfessionalOur pick

$79/seat/mo billed yearly

Full-time reps.

Perform

Custom per user

Teams that also want real calls scored and coached.

Conversations

$2 per conversation

Customer-facing agents where you want a simple per-chat price.

Organization

$119/seat/mo billed yearly (min 3 seats)

Sales teams wanting advanced controls.

Agentforce add-ons

From $125/user/mo

Teams wanting AI help for every rep or agent seat.

Agentforce 1 editions

From $550/user/mo

Large Salesforce customers buying the full bundle.

Which plan to pickStart on Free to check the data covers your market. Basic suits one person prospecting; Professional is worth it if you also call prospects or want AI scoring. Monthly billing costs noticeably more than the yearly prices shown.Run the free role-plays with two or three reps first. If they keep using them, Practice covers rehearsal; only pay for Perform if you do not already have Gong or another call recorder.Start with the free Foundations tier to prove one agent works, then move to Flex Credits so you pay only for what agents actually do. Per-user add-ons and Agentforce 1 editions are for large teams that have already proven the value.

Key features

AttributeApollo.ioHyperboundSalesforce Agentforce
Standout features
  • Contact database
  • Email sequences
  • Chrome extension
  • Dialer and call recording
  • AI research and scoring
  • Enrichment
  • AI buyer role-plays
  • Custom personas
  • Scorecards
  • Real call scoring
  • Manager dashboards
  • Ready-made agents
  • Agent builder
  • Works on your CRM data
  • Many channels
  • Hand-off to people
  • Testing and monitoring

Pros and cons

AttributeApollo.ioHyperboundSalesforce Agentforce
Pros
  • Generous free plan for getting started
  • Database and outreach in one tool
  • Much cheaper than ZoomInfo
  • Easy to learn for non-technical users
  • Very realistic AI buyers that react to what you say
  • Useful free plan with ready-made role-plays
  • Clear scoring that shows reps what to fix
  • Saves managers hours of live role-play
  • Works directly on your Salesforce records and permissions
  • Ready-made agents for common service and sales jobs
  • Runs across chat, email, Slack and Salesforce screens
  • Enterprise security and admin controls built in
Cons
  • Bounce rates and out-of-date contacts are common complaints
  • Weaker phone and contact data outside the US
  • Credits run out fast and do not roll over
  • Billing disputes and slow support on lower plans
  • No public pricing for team plans
  • Custom personas and scorecards take setup time
  • Built for sales teams, not individuals practising on their own
  • Confusing pricing that is hard to forecast and can climb quickly with usage
  • Setup usually needs a Salesforce admin or paid partner
  • Agents are only as good as your data and knowledge articles
  • Little reason to use it if you are not already on Salesforce

Who each one is for

AttributeApollo.ioHyperboundSalesforce Agentforce
Best for
  • Finding business emails and phone numbers
  • Building B2B lead lists
  • Simple cold email sequences
  • Cheaper alternative to ZoomInfo
  • Practising cold calls before going live
  • Onboarding new sales reps faster
  • Drilling objection handling
  • Scoring calls against a scorecard
  • Salesforce customers adding AI to support
  • Answering common customer questions 24/7
  • Following up and qualifying inbound leads
  • Giving reps AI help inside Salesforce
You'll find it used by
  • Founders
  • Sales development reps
  • Account executives
  • Marketers
  • Recruiters
  • Sales development reps
  • Account executives
  • Sales managers
  • Sales enablement teams
  • Customer service teams
  • Sales teams
  • Salesforce admins
  • Enterprises

Questions people ask

Which is better, Apollo.io, Hyperbound or Salesforce Agentforce?

Hyperbound scores highest overall in our ratings (Apollo.io 4.0/5, Hyperbound 4.1/5 and Salesforce Agentforce 3.3/5). Apollo.io is best for finding business emails and phone numbers and Building B2B lead lists. Hyperbound is best for practising cold calls before going live and onboarding new sales reps faster. Salesforce Agentforce is best for salesforce customers adding AI to support and answering common customer questions 24/7.

Which is cheaper, Apollo.io, Hyperbound or Salesforce Agentforce?

Apollo.io: There's a free plan, and paid plans start at $49/seat/mo. Hyperbound: It's free to use. Salesforce Agentforce: There's a free plan, and paid plans start at $500 per 100.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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