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Side-by-side comparison · Sales & Customer Support

Apollo.io vs Attio vs Decagon

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Apollo.io

4.0

From $49/seat/mo

Best overall

Attio

4.1

From $35/seat/mo

Decagon

3.9

Free to start

Comparing 3 tools, the maximum.

At a glance

Easiest to use

Pick it if: Founders, small sales teams and marketers who need to find B2B contacts and email them.

Best overall

Pick it if: Startups, small teams and founders who want a CRM that keeps itself up to date and bends to how they work.

Pick it if: Large companies with big support teams that want AI to handle most customer chats, emails and calls.

Overview

AttributeApollo.ioAttioDecagon
In one lineB2B contact database with emails and phone numbers, plus sequences to reach them.CRM that fills itself in from your email and calendar, with AI agents that research leads.AI agents that answer customer chats, emails and phone calls for large companies.
Pricing modelFreemiumFreemiumPaid
Starting price$49/seat/mo$35/seat/moSee website
Free plan Yes Yes No
Works with Claude Code Yes Yes No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeApollo.ioAttioDecagon
Overall rating4.04.1Winner3.9
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.0
3.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.5
Output qualityHow good the results are before you fix them.
3.0
4.0
4.5
Value for moneyWhat you get for the price, including the free plan.
4.0
4.0
3.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeApollo.ioAttioDecagon
Access & platform
Free plan Yes Yes No
Mobile app Yes Yes No
Desktop app–– No
Browser extension Yes Yes No
API access Yes Yes–
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files–– Yes
Understands images–––
Makes images No No No
Makes video No No No
Writes code– No No
Runs agents or automations Yes Yes Yes
Learns your brand or style–– Yes
Works in many languages–– Yes
Capabilities score8/ 178/ 177/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeApollo.ioAttioDecagon
Plans

Free

Free

Founders testing outbound.

Free

Free

Founders and tiny teams getting started.

EnterpriseOur pick

Custom

Large companies with high support volume.

Basic

$49/seat/mo billed yearly

Individual sellers doing regular outbound.

Plus

$35/seat/mo billed yearly, or $44 monthly

Small teams that need private lists and more email.

ProfessionalOur pick

$79/seat/mo billed yearly

Full-time reps.

ProOur pick

$79/seat/mo billed yearly, or $99 monthly

Sales teams that call, sequence and report.

Organization

$119/seat/mo billed yearly (min 3 seats)

Sales teams wanting advanced controls.

Enterprise

Custom, billed yearly

Larger companies with security and admin needs.

Which plan to pickStart on Free to check the data covers your market. Basic suits one person prospecting; Professional is worth it if you also call prospects or want AI scoring. Monthly billing costs noticeably more than the yearly prices shown.Start free: it's good enough for a founder or a team of three to run their contacts and deals. Plus suits a small team that just needs more room. Go Pro once you want call recording, sequences or proper reporting, and use the 14-day Pro trial to check it's worth it.There's only one way to buy it: book a demo and get a custom quote. It only makes sense once you handle tens of thousands of support conversations a month.

Key features

AttributeApollo.ioAttioDecagon
Standout features
  • Contact database
  • Email sequences
  • Chrome extension
  • Dialer and call recording
  • AI research and scoring
  • Enrichment
  • Builds itself
  • Ask Attio
  • AI agents
  • Shape it your way
  • Workflows and sequences
  • Call Intelligence
  • Chat, email and voice
  • Agent Operating Procedures
  • Real actions
  • Testing and A/B tests
  • Quality checks
  • Customer insights

Pros and cons

AttributeApollo.ioAttioDecagon
Pros
  • Generous free plan for getting started
  • Database and outreach in one tool
  • Much cheaper than ZoomInfo
  • Easy to learn for non-technical users
  • Fills itself in from email and calendar, so it stays up to date
  • A real free plan for up to 3 people
  • Flexible enough to track deals, investors, partners or hiring
  • Clean, quick interface that people actually like using
  • Official Claude connector
  • Takes real actions in customer accounts, not only answers
  • Support teams can change how the agent behaves without engineers
  • Strong testing and quality tools before changes go live
  • Handles chat, email and phone in one agent
  • Big-name customers report high resolution rates
Cons
  • Bounce rates and out-of-date contacts are common complaints
  • Weaker phone and contact data outside the US
  • Credits run out fast and do not roll over
  • Billing disputes and slow support on lower plans
  • AI features run on credits, and heavy users need to buy more
  • Call recording and sequences only on Pro
  • The free and Plus plans cap how many emails you can send
  • The flexibility means some setup thinking before it fits
  • Large companies only, with no public pricing, trial or self-serve plan
  • Contracts are reported to start well above $100,000 a year
  • Setup takes weeks and needs your systems connected
  • Most performance figures come from Decagon and its customers

Who each one is for

AttributeApollo.ioAttioDecagon
Best for
  • Finding business emails and phone numbers
  • Building B2B lead lists
  • Simple cold email sequences
  • Cheaper alternative to ZoomInfo
  • A CRM that fills itself in from email and calendar
  • Startups tracking customers, investors and partners in one place
  • Researching and scoring leads with AI
  • Teams that want to design their own CRM
  • Automating support at a large consumer brand
  • AI agents that take real actions in customer accounts
  • Answering phone calls with AI in many languages
  • Support teams that want to change the AI without engineers
You'll find it used by
  • Founders
  • Sales development reps
  • Account executives
  • Marketers
  • Recruiters
  • Startups
  • Founders
  • Sales teams
  • Investors
  • Agencies
  • Large consumer brands
  • Fintech companies
  • Travel companies
  • Enterprise support teams

Questions people ask

Which is better, Apollo.io, Attio or Decagon?

Attio scores highest overall in our ratings (Apollo.io 4.0/5, Attio 4.1/5 and Decagon 3.9/5). Apollo.io is best for finding business emails and phone numbers and Building B2B lead lists. Attio is best for A CRM that fills itself in from email and calendar and startups tracking customers, investors and partners in one place. Decagon is best for automating support at a large consumer brand and AI agents that take real actions in customer accounts.

Which is cheaper, Apollo.io, Attio or Decagon?

Apollo.io: There's a free plan, and paid plans start at $49/seat/mo. Attio: There's a free plan, and paid plans start at $35/seat/mo. Decagon: Pricing isn't published; check the vendor's site for a quote.

Which is easier to use, Apollo.io, Attio or Decagon?

Apollo.io rates highest for ease of use in our scores. Founders, small sales teams and marketers who need to find B2B contacts and email them.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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