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Side-by-side comparison · Marketing & Ads

ActiveCampaign vs Klaviyo

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

ActiveCampaign

3.8

Free to start

Best overall

Klaviyo

4.3

From From $20/mo

Comparing 2 tools. Add one more if you like.

At a glance

Pick it if: Small and mid-sized businesses that want email automations doing the follow-up for them.

Best overallBest valueEasiest to use

Pick it if: Online stores that want their email and SMS to run on real customer behaviour.

Overview

AttributeActiveCampaignKlaviyo
In one lineEmail marketing and automation for small businesses, with AI built in.Email and SMS for online stores, with AI that writes, segments and predicts.
Pricing modelPaidFreemium
Starting priceSee websiteFrom $20/mo
Free plan No Yes
Works with Claude Code Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeActiveCampaignKlaviyo
Overall rating3.84.3Winner
Ease of useHow quickly someone non-technical gets value from it.
3.5
4.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
5.0
Output qualityHow good the results are before you fix them.
4.0
4.5
Value for moneyWhat you get for the price, including the free plan.
3.0
3.5
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeActiveCampaignKlaviyo
Access & platform
Free plan No Yes
Mobile app Yes Yes
Desktop app No No
Browser extension– No
API access Yes Yes
Teams & business
Team workspace Yes Yes
Enterprise plan or SSO Yes Yes
Connects to other apps Yes Yes
Open source or self-hosted No No
AI abilities
Works with your files– Yes
Understands images––
Makes images Yes–
Makes video No No
Writes code No No
Runs agents or automations Yes Yes
Learns your brand or style– Yes
Works in many languages Yes Yes
Capabilities score8/ 1710/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeActiveCampaignKlaviyo
Plans

Starter

From about $15/mo billed yearly (1,000 contacts)

Solo owners starting with email automation.

Free

Free

New stores building their first flows.

PlusOur pick

From about $49/mo billed yearly (1,000 contacts)

Small businesses running email, landing pages and SMS.

EmailOur pick

From $20/mo

Most stores once they pass 250 contacts.

Pro

From about $79/mo billed yearly (1,000 contacts)

Teams that want advanced targeting and attribution.

Email and SMS

From $35/mo

Stores that want text messages in the same flows.

Enterprise

Custom

Larger companies with security and CRM needs.

Enterprise

Custom

Large brands with many stores or markets.

Which plan to pickPlus is the sweet spot for most small businesses because it adds landing pages and generative AI. Starter is fine if you only need simple automations. Prices on ActiveCampaign's own page load per contact count, so plug in your real list size before deciding.Start on Free and build your welcome and abandoned cart flows before you pay anything. Move to Email when you cross 250 contacts, and only add SMS once email is working, because text messages cost extra per send.

Key features

AttributeActiveCampaignKlaviyo
Standout features
  • Automation builder
  • Active Intelligence
  • Email campaigns
  • Segmentation
  • CRM and landing pages
  • 900+ integrations, API and MCP
  • Flows
  • Segments from plain English
  • Predictive analytics
  • Email and SMS in one
  • AI writing and campaign builder
  • Customer Agent

Pros and cons

AttributeActiveCampaignKlaviyo
Pros
  • One of the best automation builders at this price
  • AI that drafts automations and campaigns from a description
  • Email, simple CRM, landing pages and SMS in one tool
  • Huge range of integrations, plus API and MCP on every plan
  • Large, well-rated user base on G2
  • Deepest store integration of any email tool, so targeting runs on real purchase data
  • Flows and segments are quick to set up from templates and plain English
  • Email and SMS live in one place with one set of customer data
  • Predictive analytics tell you who to spend effort on
  • Huge ecosystem of Shopify apps and agencies that already know it
Cons
  • Gets expensive fast as your contact list grows
  • Reports of steep price rises at renewal and hard downgrades or cancellations
  • Mixed reviews of support, often email-only on lower plans
  • The automation builder takes time to learn well
  • No free plan, only a 14-day trial
  • Gets expensive fast as your list grows, and every profile counts toward the bill
  • SMS is a separate cost on top of the plan
  • Email support stops after 60 days on the free plan
  • Overkill for service businesses and plain newsletters

Who each one is for

AttributeActiveCampaignKlaviyo
Best for
  • Email automations and customer journeys
  • Lead nurturing for service and B2B businesses
  • Welcome and abandoned cart sequences
  • Small teams that want email and a simple CRM together
  • Abandoned cart recovery
  • Segments from plain English
  • Post-purchase flows
  • SMS campaigns
  • Predicting customer value
You'll find it used by
  • Small businesses
  • Coaches and course sellers
  • B2B marketers
  • Agencies
  • E-commerce stores
  • Shopify stores
  • Ecommerce marketers
  • Agencies
  • DTC brands

Questions people ask

Which is better, ActiveCampaign or Klaviyo?

Klaviyo scores highest overall in our ratings (ActiveCampaign 3.8/5 and Klaviyo 4.3/5). ActiveCampaign is best for email automations and customer journeys and lead nurturing for service and B2B businesses. Klaviyo is best for abandoned cart recovery and segments from plain English.

Which is cheaper, ActiveCampaign or Klaviyo?

ActiveCampaign: Pricing isn't published; check the vendor's site for a quote. Klaviyo: There's a free plan, and paid plans start at From $20/mo.

Which is easier to use, ActiveCampaign or Klaviyo?

Klaviyo rates highest for ease of use in our scores. Online stores that want their email and SMS to run on real customer behaviour.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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