Skip to content

Side-by-side comparison · Marketing & Ads

ActiveCampaign vs HubSpot vs Klaviyo

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

ActiveCampaign

3.8

Free to start

HubSpot

4.1

From From $800/mo

Best overall

Klaviyo

4.3

From From $20/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: Small and mid-sized businesses that want email automations doing the follow-up for them.

Pick it if: Service businesses, agencies and B2B teams that need contacts, deals and marketing in one system.

Best overall

Pick it if: Online stores that want their email and SMS to run on real customer behaviour.

Overview

AttributeActiveCampaignHubSpotKlaviyo
In one lineEmail marketing and automation for small businesses, with AI built in.A free CRM with AI agents that handle leads, support and content for you.Email and SMS for online stores, with AI that writes, segments and predicts.
Pricing modelPaidFreemiumFreemium
Starting priceSee websiteFrom $800/moFrom $20/mo
Free plan No Yes Yes
Works with Claude Code Yes Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeActiveCampaignHubSpotKlaviyo
Overall rating3.84.14.3Winner
Ease of useHow quickly someone non-technical gets value from it.
3.5
4.0
4.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
5.0
5.0
Output qualityHow good the results are before you fix them.
4.0
4.0
4.5
Value for moneyWhat you get for the price, including the free plan.
3.0
3.5
3.5
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeActiveCampaignHubSpotKlaviyo
Access & platform
Free plan No Yes Yes
Mobile app Yes Yes Yes
Desktop app No No No
Browser extension– Yes No
API access Yes Yes Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files– Yes Yes
Understands images–––
Makes images Yes Yes–
Makes video No No No
Writes code No No No
Runs agents or automations Yes Yes Yes
Learns your brand or style– Yes Yes
Works in many languages Yes Yes Yes
Capabilities score8/ 1712/ 1710/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeActiveCampaignHubSpotKlaviyo
Plans

Starter

From about $15/mo billed yearly (1,000 contacts)

Solo owners starting with email automation.

Free

Free

Anyone who needs a CRM and basic marketing tools without a budget.

Free

Free

New stores building their first flows.

PlusOur pick

From about $49/mo billed yearly (1,000 contacts)

Small businesses running email, landing pages and SMS.

Marketing Hub StarterOur pick

$20/seat/mo, currently $7/seat/mo for new customers

Small teams ready to remove the branding and send more.

EmailOur pick

From $20/mo

Most stores once they pass 250 contacts.

Pro

From about $79/mo billed yearly (1,000 contacts)

Teams that want advanced targeting and attribution.

Marketing Hub Professional

From $800/mo billed yearly, or $890/mo

Marketing teams that need real automation.

Email and SMS

From $35/mo

Stores that want text messages in the same flows.

Enterprise

Custom

Larger companies with security and CRM needs.

Marketing Hub Enterprise

From $3,600/mo

Large teams with several brands or business units.

Enterprise

Custom

Large brands with many stores or markets.

Which plan to pickPlus is the sweet spot for most small businesses because it adds landing pages and generative AI. Starter is fine if you only need simple automations. Prices on ActiveCampaign's own page load per contact count, so plug in your real list size before deciding.Run the free CRM for as long as you can; it covers most small businesses. Starter is the sensible first paid step when you want the branding gone and more sends. Only move to Professional when you have a specific automation in mind that will pay for the jump.Start on Free and build your welcome and abandoned cart flows before you pay anything. Move to Email when you cross 250 contacts, and only add SMS once email is working, because text messages cost extra per send.

Key features

AttributeActiveCampaignHubSpotKlaviyo
Standout features
  • Automation builder
  • Active Intelligence
  • Email campaigns
  • Segmentation
  • CRM and landing pages
  • 900+ integrations, API and MCP
  • Free CRM
  • Breeze agents
  • Marketing email and forms
  • Workflows
  • Reporting
  • Data quality tools
  • Flows
  • Segments from plain English
  • Predictive analytics
  • Email and SMS in one
  • AI writing and campaign builder
  • Customer Agent

Pros and cons

AttributeActiveCampaignHubSpotKlaviyo
Pros
  • One of the best automation builders at this price
  • AI that drafts automations and campaigns from a description
  • Email, simple CRM, landing pages and SMS in one tool
  • Huge range of integrations, plus API and MCP on every plan
  • Large, well-rated user base on G2
  • One of the most generous free CRMs around
  • Marketing, sales and support share the same customer record
  • Breeze agents take over lead research, support answers and first drafts
  • Starter tiers are affordable per seat
  • Enormous library of integrations and agencies that know it
  • Deepest store integration of any email tool, so targeting runs on real purchase data
  • Flows and segments are quick to set up from templates and plain English
  • Email and SMS live in one place with one set of customer data
  • Predictive analytics tell you who to spend effort on
  • Huge ecosystem of Shopify apps and agencies that already know it
Cons
  • Gets expensive fast as your contact list grows
  • Reports of steep price rises at renewal and hard downgrades or cancellations
  • Mixed reviews of support, often email-only on lower plans
  • The automation builder takes time to learn well
  • No free plan, only a 14-day trial
  • Professional and Enterprise are a steep jump, with onboarding fees on top
  • Marketing contacts are a separate limit, and costs rise with your list
  • Many AI features draw on a credit allowance that runs out
  • Weaker than Klaviyo for ecommerce behaviour-based email
  • Gets expensive fast as your list grows, and every profile counts toward the bill
  • SMS is a separate cost on top of the plan
  • Email support stops after 60 days on the free plan
  • Overkill for service businesses and plain newsletters

Who each one is for

AttributeActiveCampaignHubSpotKlaviyo
Best for
  • Email automations and customer journeys
  • Lead nurturing for service and B2B businesses
  • Welcome and abandoned cart sequences
  • Small teams that want email and a simple CRM together
  • Tracking leads and deals
  • B2B email marketing
  • Chatbots that answer customers
  • Keeping contact data clean
  • Abandoned cart recovery
  • Segments from plain English
  • Post-purchase flows
  • SMS campaigns
  • Predicting customer value
You'll find it used by
  • Small businesses
  • Coaches and course sellers
  • B2B marketers
  • Agencies
  • E-commerce stores
  • B2B teams
  • Agencies
  • Consultants
  • Service businesses
  • Shopify stores
  • Ecommerce marketers
  • Agencies
  • DTC brands

Questions people ask

Which is better, ActiveCampaign, HubSpot or Klaviyo?

Klaviyo scores highest overall in our ratings (ActiveCampaign 3.8/5, HubSpot 4.1/5 and Klaviyo 4.3/5). ActiveCampaign is best for email automations and customer journeys and lead nurturing for service and B2B businesses. HubSpot is best for tracking leads and deals and B2B email marketing. Klaviyo is best for abandoned cart recovery and segments from plain English.

Which is cheaper, ActiveCampaign, HubSpot or Klaviyo?

ActiveCampaign: Pricing isn't published; check the vendor's site for a quote. HubSpot: There's a free plan, and paid plans start at From $800/mo. Klaviyo: There's a free plan, and paid plans start at From $20/mo.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

Swap in another tool

More tools from Marketing & Ads in the library.