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Side-by-side comparison · Productivity & Notes

Abridge vs Fathom vs Obsidian

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Abridge

4.2

Free to start

Fathom

4.2

From $20/mo

Obsidian

4.2

From $4/user/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: Hospital and health-system leaders choosing an AI scribe for their doctors and nurses.

Pick it if: Sales and customer-facing teams who want every call recorded and summarised without paying per seat to start.

Best value

Pick it if: People who want private notes they own, and Claude Code users who want a knowledge base Claude can read and write.

Overview

AttributeAbridgeFathomObsidian
In one lineTurns doctor and patient conversations into notes inside the hospital's health records.Records your video calls and sends you a summary, action items and transcript.Free, private notes app that saves plain files on your computer, so Claude can read them.
Pricing modelPaidFreemiumFreemium
Starting priceSee website$20/mo$4/user/mo
Free plan No Yes Yes
Works with Claude Code No Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeAbridgeFathomObsidian
Overall rating4.24.24.2
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.5
3.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.5
Output qualityHow good the results are before you fix them.
4.5
3.5
4.0
Value for moneyWhat you get for the price, including the free plan.
3.5
4.5
5.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeAbridgeFathomObsidian
Access & platform
Free plan No Yes Yes
Mobile app Yes– Yes
Desktop app– Yes Yes
Browser extension No– Yes
API access– Yes Yes
Teams & business
Team workspace Yes Yes No
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No–
AI abilities
Works with your files– No Yes
Understands images– No–
Makes images No No No
Makes video No No No
Writes code No No No
Runs agents or automations– No No
Learns your brand or style– No–
Works in many languages Yes Yes Yes
Capabilities score5/ 177/ 179/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeAbridgeFathomObsidian
Plans

EnterpriseOur pick

Custom

Health systems rolling it out across many clinicians.

FreeOur pick

Free

Anyone who wants every call recorded without paying.

ObsidianOur pick

Free

Everyone, including work use.

Premium

$20/mo, or $16/mo billed yearly

One person who wants the fuller summaries every time.

Sync

$4/user/mo billed yearly ($5 monthly)

Keeping notes the same on phone and computer.

Team

$19/user/mo, or $15/user/mo billed yearly

Small teams sharing calls with each other.

Publish

$8/site/mo billed yearly ($10 monthly)

Turning notes into a public website or wiki.

Business

$34/user/mo, or $25/user/mo billed yearly

Sales teams living in a CRM.

Commercial licence

$50/user/yr (optional)

Businesses that want to support development.

Enterprise

Custom

Larger organisations needing SSO and rollout help.

Which plan to pickThere is only one way to buy it: a contract between your organisation and Abridge. If you are a single clinician or small practice, look at Heidi instead.Most people should simply use Free; it covers more than the paid tiers of its rivals. Only move to Team or Business when several people need to search each other's calls or you want notes landing in HubSpot or Salesforce without lifting a finger.Use the free app. Add Sync if you want your notes on your phone and computer without setting up your own sync. A commercial licence is optional, even for business use.

Key features

AttributeAbridgeFathomObsidian
Standout features
  • Ambient documentation
  • Linked evidence
  • Inside Epic
  • Abridge for Nurses
  • Revenue cycle support
  • Many languages
  • Unlimited free recording
  • Summaries and action items
  • Clips and playlists
  • Ask Fathom
  • CRM sync
  • Claude connection
  • Plain files you own
  • Linked notes and graph
  • Community plugins
  • Canvas
  • Web Clipper
  • Sync and Publish

Pros and cons

AttributeAbridgeFathomObsidian
Pros
  • Deep Epic integration, so there is no copying notes between systems
  • Linked evidence makes notes faster to check
  • Strong independent evidence on reducing after-hours documentation
  • Covers doctors, nurses and inpatient care in one platform
  • Unlimited free recordings and transcripts, no catch
  • Video means you can replay and clip moments, not just read about them
  • Summaries arrive almost instantly after the call
  • CRM sync is the real thing for sales teams
  • Official Claude connection
  • Free for everyone, including businesses
  • Your notes are private files you fully own
  • Works with Claude Code with no connector
  • Huge plugin library
  • Fast and works offline
Cons
  • Only sold to organisations; individuals and small practices cannot buy it
  • No public pricing, and analyst estimates put it at the expensive end
  • Roll-out is a long integration project, not a same-day sign-up
  • Notes still need careful review, especially exam findings
  • A recording bot joins most calls and some clients find it off-putting
  • Built for video calls; in-person meetings are not its strength
  • The fuller AI summaries are capped unless you pay
  • Pricing tiers are confusing, with Premium costing more than Team
  • No built-in AI, so you rely on community plugins
  • AI plugins usually need a paid API key
  • Takes time to set up and learn
  • Weak real-time team collaboration
  • Syncing between devices costs extra unless you set it up yourself

Who each one is for

AttributeAbridgeFathomObsidian
Best for
  • Large health systems on Epic
  • Cutting after-hours note writing
  • Nursing and inpatient documentation
  • Notes that link back to the source conversation
  • Recording sales and client calls
  • Sharing call clips with the team
  • Pushing notes into a CRM
  • Free unlimited transcripts
  • A private second brain you fully own
  • A notes folder Claude Code can read and write
  • Linking ideas, research and meeting notes
  • Writers and researchers who think in notes
You'll find it used by
  • Hospital physicians
  • Nurses
  • Health systems
  • Clinical documentation teams
  • Sales teams
  • Customer success
  • Agencies
  • Coaches
  • Writers
  • Researchers
  • Founders
  • Developers
  • Students

Questions people ask

Which is better, Abridge, Fathom or Obsidian?

They tie on our overall rating (Abridge 4.2/5, Fathom 4.2/5 and Obsidian 4.2/5). Abridge is best for large health systems on Epic and cutting after-hours note writing. Fathom is best for recording sales and client calls and sharing call clips with the team. Obsidian is best for A private second brain you fully own and A notes folder Claude Code can read and write.

Which is cheaper, Abridge, Fathom or Obsidian?

Abridge: Pricing isn't published; check the vendor's site for a quote. Fathom: There's a free plan, and paid plans start at $20/mo. Obsidian: There's a free plan, and paid plans start at $4/user/mo.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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