Side-by-side comparison · Productivity & Notes
Abridge vs Fathom
Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.
Comparing 2 tools. Add one more if you like.
At a glance
Overview
Rating breakdown
Our scores out of 5. The higher bar in each row is highlighted.
| Attribute | Abridge | Fathom |
|---|---|---|
| Overall rating | 4.2 | 4.2 |
| Ease of useHow quickly someone non-technical gets value from it. | 4.5 | 4.5 |
| FeaturesHow completely it covers its own job, and how well the pieces fit together. | 4.5 | 4.5 |
| Output qualityHow good the results are before you fix them. | 4.5 | 3.5 |
| Value for moneyWhat you get for the price, including the free plan. | 3.5 | 4.5 |
| Speed & reliabilityHow fast it is and how often it falls over. | 4.0 | 4.0 |
Feature comparison
A tick means it does this today. A dash means we haven't checked.
| Attribute | Abridge | Fathom |
|---|---|---|
| Access & platform | ||
| Free plan | No | Yes |
| Mobile app | Yes | – |
| Desktop app | – | Yes |
| Browser extension | No | – |
| API access | – | Yes |
| Teams & business | ||
| Team workspace | Yes | Yes |
| Enterprise plan or SSO | Yes | Yes |
| Connects to other apps | Yes | Yes |
| Open source or self-hosted | No | No |
| AI abilities | ||
| Works with your files | – | No |
| Understands images | – | No |
| Makes images | No | No |
| Makes video | No | No |
| Writes code | No | No |
| Runs agents or automations | – | No |
| Learns your brand or style | – | No |
| Works in many languages | Yes | Yes |
| Capabilities score | 5/ 17 | 7/ 17 |
Pricing
Plans as listed on each vendor's site when we last checked. Confirm before you buy.
| Attribute | Abridge | Fathom |
|---|---|---|
| Plans | EnterpriseOur pick Custom Health systems rolling it out across many clinicians. | FreeOur pick Free Anyone who wants every call recorded without paying. |
Premium $20/mo, or $16/mo billed yearly One person who wants the fuller summaries every time. | ||
Team $19/user/mo, or $15/user/mo billed yearly Small teams sharing calls with each other. | ||
Business $34/user/mo, or $25/user/mo billed yearly Sales teams living in a CRM. | ||
Enterprise Custom Larger organisations needing SSO and rollout help. | ||
| Which plan to pick | There is only one way to buy it: a contract between your organisation and Abridge. If you are a single clinician or small practice, look at Heidi instead. | Most people should simply use Free; it covers more than the paid tiers of its rivals. Only move to Team or Business when several people need to search each other's calls or you want notes landing in HubSpot or Salesforce without lifting a finger. |
Key features
Pros and cons
| Attribute | Abridge | Fathom |
|---|---|---|
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| Cons |
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Who each one is for
| Attribute | Abridge | Fathom |
|---|---|---|
| Best for |
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| You'll find it used by |
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Questions people ask
Which is better, Abridge or Fathom?
They tie on our overall rating (Abridge 4.2/5 and Fathom 4.2/5). Abridge is best for large health systems on Epic and cutting after-hours note writing. Fathom is best for recording sales and client calls and sharing call clips with the team.
Which is cheaper, Abridge or Fathom?
Abridge: Pricing isn't published; check the vendor's site for a quote. Fathom: There's a free plan, and paid plans start at $20/mo.
How we compare
Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.
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