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Side-by-side comparison · Automation & Workflows

Power Automate vs Zapier

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Power Automate

3.8

From Included in most business plans

Best overall

Zapier

4.2

From From $19.99/mo

Comparing 2 tools. Add one more if you like.

At a glance

Best value

Pick it if: Offices that already run on Microsoft 365 and want approvals, email handling and file admin to happen on their own.

Best overallEasiest to use

Pick it if: Anyone who's sick of copying data between apps and has never written a line of code.

Zapier scores highest overall, but Power Automate gives you more for your money. Which one is right comes down to what you value most.

Overview

AttributePower AutomateZapier
In one lineMicrosoft's automation tool: links Outlook, Teams, Excel and more so busywork runs itself.When something happens in one app, Zapier does the next step in another. No code needed.
Pricing modelFreemiumFreemium
Starting priceIncluded in most business plansFrom $19.99/mo
Free plan Yes Yes
Works with Claude Code Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributePower AutomateZapier
Overall rating3.84.2Winner
Ease of useHow quickly someone non-technical gets value from it.
3.0
5.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
Output qualityHow good the results are before you fix them.
4.0
4.0
Value for moneyWhat you get for the price, including the free plan.
4.0
3.0
Speed & reliabilityHow fast it is and how often it falls over.
3.5
4.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributePower AutomateZapier
Access & platform
Free plan Yes Yes
Mobile app Yes–
Desktop app Yes No
Browser extension Yes Yes
API access Yes Yes
Teams & business
Team workspace Yes Yes
Enterprise plan or SSO Yes Yes
Connects to other apps Yes Yes
Open source or self-hosted No No
AI abilities
Works with your files Yes Yes
Understands images––
Makes images No No
Makes video No No
Writes code No Yes
Runs agents or automations Yes Yes
Learns your brand or style No No
Works in many languages Yes–
Capabilities score11/ 179/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributePower AutomateZapier
Plans

Included with Microsoft 365

Included in most business plans

Offices that only need flows between Microsoft apps.

Free

Free

Testing one or two simple automations.

PremiumOur pick

$15 per user/mo, billed yearly

People who need flows that reach apps outside Microsoft.

ProfessionalOur pick

From $19.99/mo billed yearly, or $29.99/mo

One person running real automations for a business.

Process

$150 per bot/mo, billed yearly

Businesses running one key process all day without a person watching.

Team

From $69/mo billed yearly, or $103.50/mo

A team that shares Zaps and app connections.

Hosted Process

$215 per bot/mo, billed yearly

Teams that want the bot on a virtual machine Microsoft manages.

Enterprise

Custom

Large companies with security and compliance needs.

Which plan to pickStart with what your Microsoft 365 plan already gives you. Most small offices never need more. Buy Premium only for the people whose flows need an app outside Microsoft's standard list. Process and Hosted Process are for bigger companies running bots around the clock. Prices vary by country.Start on Free to confirm your apps connect, then move to Professional on yearly billing. Buy the smallest task tier and let Zapier tell you when you are close to the limit, because it is easy to overestimate how many tasks you need.

Key features

AttributePower AutomateZapier
Standout features
  • Cloud flows
  • Copilot
  • Approvals
  • Desktop flows
  • Templates
  • Mobile app
  • 8,000+ app connections
  • Copilot builder
  • Multi-step Zaps with paths
  • Tables, Interfaces and Chatbots
  • Agents
  • Zap history and replay

Pros and cons

AttributePower AutomateZapier
Pros
  • Already included with most Microsoft 365 business plans
  • Works more closely with Outlook, Teams, SharePoint and Excel than any other tool
  • Approvals built in, right inside Teams and Outlook
  • Can automate old Windows software through desktop flows
  • Copilot drafts flows from a description
  • Fastest to learn of any automation tool here
  • Connects to far more apps than anyone else
  • Copilot builds a working Zap from a short description
  • Reliable, with clear run history when something fails
  • Tables, Interfaces and Chatbots cover simple internal tools
Cons
  • Harder to learn than Zapier, with a busier editor
  • Anything outside Microsoft's standard apps needs a $15 per user Premium licence
  • Licensing rules are confusing and vary by plan and country
  • Desktop flows only run on Windows
  • Per-task pricing gets expensive fast, and every step counts as a task
  • The free plan is too limited to run anything real
  • Zaps run in a straight line, so branching and loops are clumsier than in Make
  • Each extra product (Tables, Interfaces, Chatbots) has its own limits and costs

Who each one is for

AttributePower AutomateZapier
Best for
  • Approvals that run through Teams or Outlook
  • Filing email attachments into OneDrive or SharePoint
  • Moving data between Excel, Forms and SharePoint lists
  • Automating old Windows software that has no API
  • Sending form submissions to spreadsheets
  • New lead alerts in Slack or email
  • Syncing contacts between tools
  • Connecting niche apps nobody else supports
You'll find it used by
  • Office managers
  • Ops teams
  • IT teams
  • Finance teams
  • Large companies
  • Marketers
  • Solo founders
  • Ops teams
  • Agencies

Questions people ask

Which is better, Power Automate or Zapier?

Zapier scores highest overall in our ratings (Power Automate 3.8/5 and Zapier 4.2/5). Power Automate is best for approvals that run through Teams or Outlook and filing email attachments into OneDrive or SharePoint. Zapier is best for sending form submissions to spreadsheets and new lead alerts in Slack or email.

Which is cheaper, Power Automate or Zapier?

Power Automate: There's a free plan, and paid plans start at Included in most business plans. Zapier: There's a free plan, and paid plans start at From $19.99/mo.

Which is easier to use, Power Automate or Zapier?

Zapier rates highest for ease of use in our scores. Anyone who's sick of copying data between apps and has never written a line of code.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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