Side-by-side comparison · Marketing & Ads
Klaviyo vs Sprout Social
Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.
Comparing 2 tools. Add one more if you like.
At a glance
Pick it if: Online stores that want their email and SMS to run on real customer behaviour.
Pick it if: Marketing teams and agencies managing several brands' social accounts who need a shared inbox and client-ready reports.
Overview
| Attribute | Klaviyo | Sprout Social |
|---|---|---|
| In one line | Email and SMS for online stores, with AI that writes, segments and predicts. | Plans social posts, answers comments and reports results for brands and agencies. |
| Pricing model | Freemium | Paid |
| Starting price | From $20/mo | $79/seat/mo |
| Free plan | Yes | No |
| Works with Claude Code | Yes | Yes |
Rating breakdown
Our scores out of 5. The higher bar in each row is highlighted.
| Attribute | Klaviyo | Sprout Social |
|---|---|---|
| Overall rating | 4.3Winner | 4.0 |
| Ease of useHow quickly someone non-technical gets value from it. | 4.0 | 4.5 |
| FeaturesHow completely it covers its own job, and how well the pieces fit together. | 5.0 | 4.5 |
| Output qualityHow good the results are before you fix them. | 4.5 | 4.5 |
| Value for moneyWhat you get for the price, including the free plan. | 3.5 | 2.5 |
| Speed & reliabilityHow fast it is and how often it falls over. | 4.5 | 4.0 |
Feature comparison
A tick means it does this today. A dash means we haven't checked.
| Attribute | Klaviyo | Sprout Social |
|---|---|---|
| Access & platform | ||
| Free plan | Yes | No |
| Mobile app | Yes | Yes |
| Desktop app | No | No |
| Browser extension | No | Yes |
| API access | Yes | Yes |
| Teams & business | ||
| Team workspace | Yes | Yes |
| Enterprise plan or SSO | Yes | Yes |
| Connects to other apps | Yes | Yes |
| Open source or self-hosted | No | No |
| AI abilities | ||
| Works with your files | Yes | – |
| Understands images | – | – |
| Makes images | – | No |
| Makes video | No | No |
| Writes code | No | No |
| Runs agents or automations | Yes | Yes |
| Learns your brand or style | Yes | – |
| Works in many languages | Yes | Yes |
| Capabilities score | 10/ 17 | 8/ 17 |
Pricing
Plans as listed on each vendor's site when we last checked. Confirm before you buy.
| Attribute | Klaviyo | Sprout Social |
|---|---|---|
| Plans | Free Free New stores building their first flows. | Essentials $79/seat/mo billed yearly, or $99 monthly Small businesses that mainly schedule and publish. |
EmailOur pick From $20/mo Most stores once they pass 250 contacts. | Standard $199/seat/mo billed yearly Small teams that need the shared inbox. | |
Email and SMS From $35/mo Stores that want text messages in the same flows. | ProfessionalOur pick $299/seat/mo billed yearly Agencies and teams managing many brands. | |
Enterprise Custom Large brands with many stores or markets. | Advanced $399/seat/mo billed yearly Customer care teams with high message volume. | |
Enterprise Custom Large brands with security and onboarding needs. | ||
| Which plan to pick | Start on Free and build your welcome and abandoned cart flows before you pay anything. Move to Email when you cross 250 contacts, and only add SMS once email is working, because text messages cost extra per send. | A small business that mostly posts can stop at Essentials. Agencies and teams with more than five profiles need Professional. Paying monthly costs more than the yearly prices shown, and add-ons like Listening are quoted separately. |
Key features
| Attribute | Klaviyo | Sprout Social |
|---|---|---|
| Standout features |
|
|
Pros and cons
| Attribute | Klaviyo | Sprout Social |
|---|---|---|
| Pros |
|
|
| Cons |
|
|
Who each one is for
| Attribute | Klaviyo | Sprout Social |
|---|---|---|
| Best for |
|
|
| You'll find it used by |
|
|
Questions people ask
Which is better, Klaviyo or Sprout Social?
Klaviyo scores highest overall in our ratings (Klaviyo 4.3/5 and Sprout Social 4.0/5). Klaviyo is best for abandoned cart recovery and segments from plain English. Sprout Social is best for agencies reporting to clients and teams answering comments and DMs together.
Which is cheaper, Klaviyo or Sprout Social?
Klaviyo: There's a free plan, and paid plans start at From $20/mo. Sprout Social: There's no free plan. Paid plans start at $79/seat/mo.
Which is easier to use, Klaviyo or Sprout Social?
Sprout Social rates highest for ease of use in our scores. Marketing teams and agencies managing several brands' social accounts who need a shared inbox and client-ready reports.
How we compare
Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.
Swap in another tool
More tools from Marketing & Ads in the library.
