Side-by-side comparison · Marketing & Ads
Klaviyo vs HubSpot vs Triple Whale
Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.
Comparing 3 tools, the maximum.
At a glance
Klaviyo
4.3Pick it if: Online stores that want their email and SMS to run on real customer behaviour.
HubSpot
4.1Pick it if: Service businesses, agencies and B2B teams that need contacts, deals and marketing in one system.
Triple Whale
3.8Pick it if: Shopify brands spending real money on ads who want one honest view of profit and attribution.
Overview
| Attribute | Klaviyo | HubSpot | Triple Whale |
|---|---|---|---|
| In one line | Email and SMS for online stores, with AI that writes, segments and predicts. | A free CRM with AI agents that handle leads, support and content for you. | Pulls your store, ad and email numbers into one dashboard you can ask questions of. |
| Pricing model | Freemium | Freemium | Freemium |
| Starting price | From $20/mo | From $800/mo | Free |
| Free plan | Yes | Yes | Yes |
| Works with Claude Code | Yes | Yes | No |
Rating breakdown
Our scores out of 5. The higher bar in each row is highlighted.
| Attribute | Klaviyo | HubSpot | Triple Whale |
|---|---|---|---|
| Overall rating | 4.3Winner | 4.1 | 3.8 |
| Ease of useHow quickly someone non-technical gets value from it. | 4.0 | 4.0 | 3.5 |
| FeaturesHow much it can do, and how well the pieces fit together. | 5.0 | 5.0 | 4.5 |
| Output qualityHow good the results are before you fix them. | 4.5 | 4.0 | 4.0 |
| Value for moneyWhat you get for the price, including the free plan. | 3.5 | 3.5 | 3.0 |
| Speed & reliabilityHow fast it is and how often it falls over. | 4.5 | 4.0 | 4.0 |
Feature comparison
A tick means it does this today. A dash means we haven't checked.
| Attribute | Klaviyo | HubSpot | Triple Whale |
|---|---|---|---|
| Access & platform | |||
| Free plan | Yes | Yes | Yes |
| Mobile app | Yes | Yes | Yes |
| Desktop app | No | No | No |
| Browser extension | No | Yes | No |
| API access | Yes | Yes | Yes |
| Teams & business | |||
| Team workspace | Yes | Yes | Yes |
| Enterprise plan or SSO | Yes | Yes | Yes |
| Connects to other apps | Yes | Yes | Yes |
| Open source or self-hosted | No | No | No |
| AI abilities | |||
| Works with your files | Yes | Yes | Yes |
| Understands images | – | – | – |
| Makes images | – | Yes | – |
| Makes video | No | No | No |
| Writes code | No | No | No |
| Runs agents or automations | Yes | Yes | Yes |
| Learns your brand or style | Yes | Yes | No |
| Works in many languages | Yes | Yes | – |
| Capabilities score | 10/ 17 | 12/ 17 | 8/ 17 |
Pricing
Plans as listed on each vendor's site when we last checked. Confirm before you buy.
| Attribute | Klaviyo | HubSpot | Triple Whale |
|---|---|---|---|
| Plans | Free Free New stores building their first flows. | Free Free Anyone who needs a CRM and basic marketing tools without a budget. | Free Free Smaller stores that want a single profit view. |
EmailOur pick From $20/mo Most stores once they pass 250 contacts. | Marketing Hub StarterOur pick $20/seat/mo, currently $7/seat/mo for new customers Small teams ready to remove the branding and send more. | FoundationOur pick See website Brands that want attribution and cohort analysis. | |
Email and SMS From $35/mo Stores that want text messages in the same flows. | Marketing Hub Professional From $800/mo billed yearly, or $890/mo Marketing teams that need real automation. | Automate See website Brands that want Moby Agents running the analysis for them. | |
Enterprise Custom Large brands with many stores or markets. | Marketing Hub Enterprise From $3,600/mo Large teams with several brands or business units. | Enterprise Custom Large or multi-store brands. | |
| Which plan to pick | Start on Free and build your welcome and abandoned cart flows before you pay anything. Move to Email when you cross 250 contacts, and only add SMS once email is working, because text messages cost extra per send. | Run the free CRM for as long as you can; it covers most small businesses. Starter is the sensible first paid step when you want the branding gone and more sends. Only move to Professional when you have a specific automation in mind that will pay for the jump. | Start on Free and use it until the lack of attribution actually costs you a decision. Foundation is the plan most brands need, but it is quoted on your revenue and locks you in for a year, so ask for the full price table before you commit. |
Key features
| Attribute | Klaviyo | HubSpot | Triple Whale |
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Pros and cons
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Who each one is for
| Attribute | Klaviyo | HubSpot | Triple Whale |
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How we compare
Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability. The "Visit" buttons may use affiliate links, which never affect a score.
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