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Side-by-side comparison · Marketing & Ads

HubSpot vs Klaviyo vs Topview

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

HubSpot

4.1

From From $800/mo

Best overall

Klaviyo

4.3

From From $20/mo

Topview

3.5

From $36/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: Service businesses, agencies and B2B teams that need contacts, deals and marketing in one system.

Best overall

Pick it if: Online stores that want their email and SMS to run on real customer behaviour.

Pick it if: Ecommerce brands and performance marketers who need a steady supply of product video ads for TikTok and Meta.

Overview

AttributeHubSpotKlaviyoTopview
In one lineA free CRM with AI agents that handle leads, support and content for you.Email and SMS for online stores, with AI that writes, segments and predicts.Paste a product link and get video ads with AI presenters who hold your product.
Pricing modelFreemiumFreemiumPaid
Starting priceFrom $800/moFrom $20/mo$36/mo
Free plan Yes Yes No
Works with Claude Code Yes Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeHubSpotKlaviyoTopview
Overall rating4.14.3Winner3.5
Ease of useHow quickly someone non-technical gets value from it.
4.0
4.0
4.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
5.0
5.0
4.0
Output qualityHow good the results are before you fix them.
4.0
4.5
3.5
Value for moneyWhat you get for the price, including the free plan.
3.5
3.5
3.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.5
3.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeHubSpotKlaviyoTopview
Access & platform
Free plan Yes Yes No
Mobile app Yes Yes No
Desktop app No No No
Browser extension Yes No No
API access Yes Yes Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files Yes Yes Yes
Understands images–– Yes
Makes images Yes– Yes
Makes video No No Yes
Writes code No No No
Runs agents or automations Yes Yes Yes
Learns your brand or style Yes Yes No
Works in many languages Yes Yes Yes
Capabilities score12/ 1710/ 1710/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeHubSpotKlaviyoTopview
Plans

Free

Free

Anyone who needs a CRM and basic marketing tools without a budget.

Free

Free

New stores building their first flows.

Plus

$36/mo billed yearly ($432 upfront)

Solo sellers testing AI ads.

Marketing Hub StarterOur pick

$20/seat/mo, currently $7/seat/mo for new customers

Small teams ready to remove the branding and send more.

EmailOur pick

From $20/mo

Most stores once they pass 250 contacts.

BusinessOur pick

$44/mo billed yearly ($528 upfront)

Brands that make ads in bursts.

Marketing Hub Professional

From $800/mo billed yearly, or $890/mo

Marketing teams that need real automation.

Email and SMS

From $35/mo

Stores that want text messages in the same flows.

Ultra

$50/mo billed yearly ($599.90 upfront)

Heavy users producing ads every week.

Marketing Hub Enterprise

From $3,600/mo

Large teams with several brands or business units.

Enterprise

Custom

Large brands with many stores or markets.

Team

$56/seat/mo billed yearly

Agencies and in-house teams.

Enterprise

Custom

Large brands with security needs.

Which plan to pickRun the free CRM for as long as you can; it covers most small businesses. Starter is the sensible first paid step when you want the branding gone and more sends. Only move to Professional when you have a specific automation in mind that will pay for the jump.Start on Free and build your welcome and abandoned cart flows before you pay anything. Move to Email when you cross 250 contacts, and only add SMS once email is working, because text messages cost extra per send.Pay monthly for one month before you commit to a year, because refunds are only possible within three days and only if you haven't used credits. Business suits most brands: 3,000 credits arrive at once, so you can spend them when you launch products.

Key features

AttributeHubSpotKlaviyoTopview
Standout features
  • Free CRM
  • Breeze agents
  • Marketing email and forms
  • Workflows
  • Reporting
  • Data quality tools
  • Flows
  • Segments from plain English
  • Predictive analytics
  • Email and SMS in one
  • AI writing and campaign builder
  • Customer Agent
  • URL to video
  • Product Avatar
  • Avatar 4
  • Many models in one app
  • Voice cloning
  • API and MCP

Pros and cons

AttributeHubSpotKlaviyoTopview
Pros
  • One of the most generous free CRMs around
  • Marketing, sales and support share the same customer record
  • Breeze agents take over lead research, support answers and first drafts
  • Starter tiers are affordable per seat
  • Enormous library of integrations and agencies that know it
  • Deepest store integration of any email tool, so targeting runs on real purchase data
  • Flows and segments are quick to set up from templates and plain English
  • Email and SMS live in one place with one set of customer data
  • Predictive analytics tell you who to spend effort on
  • Huge ecosystem of Shopify apps and agencies that already know it
  • Fastest route from product link to finished ad
  • Product Avatar shows your item in a presenter's hands
  • Lots of top video and image models included
  • Cheap per video once you're on a yearly plan
  • API and MCP access on every plan
Cons
  • Professional and Enterprise are a steep jump, with onboarding fees on top
  • Marketing contacts are a separate limit, and costs rise with your list
  • Many AI features draw on a credit allowance that runs out
  • Weaker than Klaviyo for ecommerce behaviour-based email
  • Gets expensive fast as your list grows, and every profile counts toward the bill
  • SMS is a separate cost on top of the plan
  • Email support stops after 60 days on the free plan
  • Overkill for service businesses and plain newsletters
  • Best prices need a full year paid upfront, and there's no real free plan
  • 'Unlimited' generations can queue for 12 hours to a day on popular models
  • Avatar movement looks repetitive and lip-sync is inconsistent
  • Users report credits disappearing and slow support replies
  • Refunds only within three days and only if credits are unused

Who each one is for

AttributeHubSpotKlaviyoTopview
Best for
  • Tracking leads and deals
  • B2B email marketing
  • Chatbots that answer customers
  • Keeping contact data clean
  • Abandoned cart recovery
  • Segments from plain English
  • Post-purchase flows
  • SMS campaigns
  • Predicting customer value
  • Product ads from a store link
  • Product-in-hand UGC-style videos
  • Testing many ad variations
  • Short product clips for social
You'll find it used by
  • B2B teams
  • Agencies
  • Consultants
  • Service businesses
  • Shopify stores
  • Ecommerce marketers
  • Agencies
  • DTC brands
  • Ecommerce brands
  • Performance marketers
  • Dropshippers
  • Agencies

Questions people ask

Which is better, HubSpot, Klaviyo or Topview?

Klaviyo scores highest overall in our ratings (HubSpot 4.1/5, Klaviyo 4.3/5 and Topview 3.5/5). HubSpot is best for tracking leads and deals and B2B email marketing. Klaviyo is best for abandoned cart recovery and segments from plain English. Topview is best for product ads from a store link and Product-in-hand UGC-style videos.

Which is cheaper, HubSpot, Klaviyo or Topview?

HubSpot: There's a free plan, and paid plans start at From $800/mo. Klaviyo: There's a free plan, and paid plans start at From $20/mo. Topview: There's no free plan. Paid plans start at $36/mo.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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