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Side-by-side comparison · Sales & Customer Support

Clay vs Gong vs Sierra

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Clay

3.7

From From $167/mo

Best overall

Gong

4.0

Free to start

Sierra

3.9

Free to start

Comparing 3 tools, the maximum.

At a glance

Clay3.7

Pick it if: Growth marketers, sales ops people and agencies who build targeted lead lists and personalised outbound.

Gong4.0
Best overallEasiest to use

Pick it if: Sales leaders running a team of reps who want to coach from real calls and forecast deals more accurately.

Pick it if: Large consumer brands that want an AI agent to handle a big share of their customer conversations end to end.

Overview

AttributeClayGongSierra
In one lineBuilds and enriches lead lists from 100+ data sources, with an AI agent for web research.Records and analyses sales calls and emails to coach reps and forecast deals.Builds and runs AI customer service agents for big brands, across chat, email and phone.
Pricing modelFreemiumPaidPaid
Starting priceFrom $167/moSee websiteSee website
Free plan Yes No No
Works with Claude Code No Yes No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeClayGongSierra
Overall rating3.74.0Winner3.9
Ease of useHow quickly someone non-technical gets value from it.
2.5
4.0
3.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
5.0
5.0
4.5
Output qualityHow good the results are before you fix them.
4.5
4.5
4.5
Value for moneyWhat you get for the price, including the free plan.
3.0
2.5
3.0
Speed & reliabilityHow fast it is and how often it falls over.
3.5
4.0
4.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeClayGongSierra
Access & platform
Free plan Yes No No
Mobile app– Yes–
Desktop app–––
Browser extension Yes Yes–
API access Yes Yes–
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files Yes– Yes
Understands images–––
Makes images No No No
Makes video No No No
Writes code–––
Runs agents or automations Yes Yes Yes
Learns your brand or style–– Yes
Works in many languages– Yes Yes
Capabilities score8/ 178/ 177/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeClayGongSierra
Plans

Free

Free

Learning Clay and small tests.

Platform fee

Custom (billed yearly)

Every Gong customer pays this, scaled to team size.

EnterpriseOur pick

Custom

Large companies with high conversation volumes.

LaunchOur pick

From $167/mo, less billed yearly

Founders and small teams building outbound lists.

Per-user licenceOur pick

Custom per user (billed yearly)

Each rep or manager who records and reviews calls.

Growth

From $446/mo, less billed yearly

Teams syncing Clay with their CRM.

Add-ons (Engage, Forecast, Enable)

Custom

Teams that want outreach, forecasting or coaching in Gong too.

Enterprise

Custom

Large teams needing SSO and controls.

Which plan to pickLearn on Free, then move to Launch when you are ready to run real campaigns. Only take Growth if you need CRM sync or the API. Set credit budgets on every table.Start with the core licence for reps who run customer calls and add Forecast or Engage only once the team uses Gong daily. Push back on bundles and multi-year terms during negotiation.There is one route: talk to Sierra's sales team. Agree clearly what counts as an outcome you pay for, and what setup and services cost, before you sign.

Key features

AttributeClayGongSierra
Standout features
  • Waterfall enrichment
  • Claygent
  • Signals
  • AI writing
  • CRM sync
  • Sequencer
  • Call recording and transcripts
  • Deal insights
  • AI summaries and follow-ups
  • Coaching
  • Forecasting
  • Ask anything
  • Agent Studio
  • Ghostwriter
  • One agent, every channel
  • Connected to your systems
  • Insights and testing

Pros and cons

AttributeClayGongSierra
Pros
  • Finds more emails and numbers than any one database
  • Claygent can research almost anything about a company
  • Very flexible: build exactly the list you need
  • Useful free plan for learning
  • Very accurate call analysis and deal warnings
  • Easy for reps: it records and summarises with no extra work
  • Strong coaching tools for managers
  • Wide range of integrations with CRMs and dialers
  • Agents take real actions, not just answer questions
  • Covers voice as well as chat, SMS, WhatsApp and email
  • Outcome-based pricing means you pay for results, not seats
  • Proven at very large brands
Cons
  • Steep learning curve for non-technical users
  • Credits and actions are easy to burn, with no sandbox for testing
  • Two-currency pricing makes the bill hard to predict
  • Frequent pricing changes in 2026 confused existing customers
  • Expensive, with a platform fee on top of per-user licences
  • No public pricing and pressure toward multi-year deals and bundles
  • Renewal price increases are a common complaint
  • Small teams often use only a fraction of the features they pay for
  • No public pricing; estimates put it out of reach for most small and mid-sized businesses
  • No trial or self-serve option, so you are committing to a sales process and a project
  • Few independent reviews to check claims against
  • You depend on Sierra's team for much of the build

Who each one is for

AttributeClayGongSierra
Best for
  • Building niche lead lists
  • Finding emails and phone numbers from many sources
  • AI research on each prospect
  • Keeping CRM data enriched
  • Coaching reps from real call recordings
  • Spotting at-risk deals early
  • Sales forecasting and pipeline reviews
  • Learning why deals are won or lost
  • High-volume customer service at large brands
  • AI phone agents that take real actions
  • Returns, bookings and account changes
  • Saving cancellations and handling retention calls
You'll find it used by
  • Growth marketers
  • Sales ops
  • Outbound agencies
  • Founders
  • Recruiters
  • Sales leaders
  • Account executives
  • Revenue operations
  • Customer success teams
  • Enterprise support teams
  • Contact centres
  • Retail brands
  • Banks and insurers
  • Telcos

Questions people ask

Which is better, Clay, Gong or Sierra?

Gong scores highest overall in our ratings (Clay 3.7/5, Gong 4.0/5 and Sierra 3.9/5). Clay is best for building niche lead lists and finding emails and phone numbers from many sources. Gong is best for coaching reps from real call recordings and spotting at-risk deals early. Sierra is best for high-volume customer service at large brands and AI phone agents that take real actions.

Which is cheaper, Clay, Gong or Sierra?

Clay: There's a free plan, and paid plans start at From $167/mo. Gong: Pricing isn't published; check the vendor's site for a quote. Sierra: Pricing isn't published; check the vendor's site for a quote.

Which is easier to use, Clay, Gong or Sierra?

Gong rates highest for ease of use in our scores. Sales leaders running a team of reps who want to coach from real calls and forecast deals more accurately.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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