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Side-by-side comparison · Marketing & Ads

Buffer vs Klaviyo vs Mailchimp

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Buffer

4.2

From $6/channel/mo

Best overall

Klaviyo

4.3

From From $20/mo

Mailchimp

4.0

From $0

Comparing 3 tools, the maximum.

At a glance

Best valueEasiest to use

Pick it if: Small businesses, solo founders and creators who want to post regularly across several social networks without paying for an enterprise suite.

Best overall

Pick it if: Online stores that want their email and SMS to run on real customer behaviour.

Pick it if: Small businesses that want a well-known, all-round email tool with lots of templates and app connections, and are happy to pay more as the list grows.

Klaviyo scores highest overall, but Buffer gives you more for your money. Which one is right comes down to what you value most.

Overview

AttributeBufferKlaviyoMailchimp
In one lineSchedules posts to every social network from one queue, with an AI writing helper.Email and SMS for online stores, with AI that writes, segments and predicts.Email newsletters, automations and sign-up forms for small businesses, with AI help.
Pricing modelFreemiumFreemiumFreemium
Starting price$6/channel/moFrom $20/mo$0
Free plan Yes Yes Yes
Works with Claude Code Yes Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeBufferKlaviyoMailchimp
Overall rating4.24.3Winner4.0
Ease of useHow quickly someone non-technical gets value from it.
5.0
4.0
4.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
3.5
5.0
4.5
Output qualityHow good the results are before you fix them.
4.0
4.5
4.0
Value for moneyWhat you get for the price, including the free plan.
4.5
3.5
3.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.5
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeBufferKlaviyoMailchimp
Access & platform
Free plan Yes Yes Yes
Mobile app Yes Yes Yes
Desktop app No No No
Browser extension Yes No–
API access Yes Yes Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO– Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files Yes Yes Yes
Understands images–––
Makes images No– No
Makes video No No No
Writes code No No No
Runs agents or automations No Yes No
Learns your brand or style– Yes Yes
Works in many languages Yes Yes Yes
Capabilities score8/ 1710/ 179/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeBufferKlaviyoMailchimp
Plans

Free

Free

A sole trader posting a few times a week.

Free

Free

New stores building their first flows.

Free

$0

Testing Mailchimp with a tiny list.

EssentialsOur pick

$6/channel/mo, or $5/channel/mo billed yearly

One person running a business's social accounts.

EmailOur pick

From $20/mo

Most stores once they pass 250 contacts.

Essentials

From $13/mo

A small list that just needs newsletters and basic automations.

Team

$12/channel/mo, or $10/channel/mo billed yearly

Small teams who need approvals.

Email and SMS

From $35/mo

Stores that want text messages in the same flows.

StandardOur pick

From $20/mo

Small businesses that want AI help and proper automations.

Enterprise

Custom

Large brands with many stores or markets.

Premium

From $350/mo

Larger lists that want phone support and advanced testing.

Which plan to pickStart on Free to see if you will actually post regularly. Move to Essentials once you need more than 10 posts queued per channel; Team is only worth it when someone else needs to approve posts.Start on Free and build your welcome and abandoned cart flows before you pay anything. Move to Email when you cross 250 contacts, and only add SMS once email is working, because text messages cost extra per send.Standard is the plan most small businesses should pick, because it has the AI and the automations. Essentials is fine if you only send a newsletter. Use the price calculator on Mailchimp's site with your real contact count, since prices rise with list size and vary by country.

Key features

AttributeBufferKlaviyoMailchimp
Standout features
  • Publishing queue
  • AI Assistant
  • Ideas board
  • Comments inbox
  • Analytics
  • Start Page
  • Flows
  • Segments from a description
  • Predictive analytics
  • Email and SMS in one
  • AI writing and campaign builder
  • Customer Agent
  • Email builder and templates
  • Automation flows
  • Intuit Assist
  • Forms and pop-ups
  • Segments and testing
  • 300+ integrations

Pros and cons

AttributeBufferKlaviyoMailchimp
Pros
  • Very easy to learn, with a clean interface
  • Real free plan, and low per-channel prices
  • Covers almost every network, including Threads, Bluesky and Google Business Profile
  • AI Assistant is included on every plan
  • Public API and official MCP server
  • Deepest store integration of any email tool, so targeting runs on real purchase data
  • Flows and segments are quick to set up from templates or a short description
  • Email and SMS live in one place with one set of customer data
  • Predictive analytics tell you who to spend effort on
  • Huge ecosystem of Shopify apps and agencies that already know it
  • Easy to learn, with lots of templates
  • Connects to almost every shop and website platform
  • Intuit Assist AI included on Standard and Premium
  • Solid reports and A/B testing
Cons
  • Analytics are basic next to Hootsuite or Sprout Social
  • Per-channel pricing climbs quickly once you manage many accounts
  • Some users report posts occasionally failing to publish or duplicating
  • No social listening, and the inbox is lighter than a full social suite
  • Gets expensive fast as your list grows, and every profile counts toward the bill
  • SMS is a separate cost on top of the plan
  • Email support stops after 60 days on the free plan
  • Overkill for service businesses and plain newsletters
  • Gets expensive as your list grows
  • The free plan is tiny: 250 contacts and 500 sends a month
  • Essentials limits automations to 4 steps
  • Intuit Assist is English-only and not in every country
  • You pay overage fees if you go past your contact or send limit

Who each one is for

AttributeBufferKlaviyoMailchimp
Best for
  • Scheduling posts across many networks
  • Small teams on a tight budget
  • Turning one post into versions for each network
  • Keeping a regular posting rhythm
  • Abandoned cart recovery
  • Segments from a description
  • Post-purchase flows
  • SMS campaigns
  • Predicting customer value
  • Regular email newsletters for a small business
  • Welcome and abandoned cart automations
  • Growing a list with forms and pop-ups
  • Shops on Shopify, WooCommerce or Square
You'll find it used by
  • Small business owners
  • Solo founders
  • Creators
  • Small marketing teams
  • Non-profits
  • Shopify stores
  • Ecommerce marketers
  • Agencies
  • DTC brands
  • Small business owners
  • Online stores
  • Non-profits
  • Marketers
  • Agencies

Questions people ask

Which is better, Buffer, Klaviyo or Mailchimp?

Klaviyo scores highest overall in our ratings (Buffer 4.2/5, Klaviyo 4.3/5 and Mailchimp 4.0/5). Buffer is best for scheduling posts across many networks and small teams on a tight budget. Klaviyo is best for abandoned cart recovery and segments from a description. Mailchimp is best for regular email newsletters for a small business and welcome and abandoned cart automations.

Which is cheaper, Buffer, Klaviyo or Mailchimp?

Buffer: There's a free plan, and paid plans start at $6/channel/mo. Klaviyo: There's a free plan, and paid plans start at From $20/mo. Mailchimp: There's a free plan, and paid plans start at $0.

Which is easier to use, Buffer, Klaviyo or Mailchimp?

Buffer rates highest for ease of use in our scores. Small businesses, solo founders and creators who want to post regularly across several social networks without paying for an enterprise suite.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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