Skip to content

Side-by-side comparison · Sales & Customer Support

Apollo.io vs Intercom vs Yoodli

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Apollo.io

4.0

From $49/seat/mo

Best overall

Intercom

4.2

From $0.99 per outcome

Yoodli

4.1

From $8/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: Founders, small sales teams and marketers who need to find B2B contacts and email them.

Best overall

Pick it if: Online businesses and software companies with a support team that wants an AI agent to take the first pass at every question.

Pick it if: Professionals, founders and sales teams who want to practise pitches, presentations and hard conversations out loud.

Overview

AttributeApollo.ioIntercomYoodli
In one lineB2B contact database with emails and phone numbers, plus sequences to reach them.Customer support inbox, help centre and chat, with the Fin AI agent answering first.AI speaking coach: role-play pitches and hard conversations and get feedback on delivery.
Pricing modelFreemiumPaidFreemium
Starting price$49/seat/mo$0.99 per outcome$8/mo
Free plan Yes No Yes
Works with Claude Code Yes Yes No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeApollo.ioIntercomYoodli
Overall rating4.04.2Winner4.1
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.0
4.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
5.0
4.0
Output qualityHow good the results are before you fix them.
3.0
4.5
4.0
Value for moneyWhat you get for the price, including the free plan.
4.0
3.0
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.5
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeApollo.ioIntercomYoodli
Access & platform
Free plan Yes No Yes
Mobile app Yes Yes–
Desktop app–––
Browser extension Yes––
API access Yes Yes–
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files– Yes Yes
Understands images– Yes–
Makes images No No No
Makes video No No No
Writes code– No No
Runs agents or automations Yes Yes–
Learns your brand or style– Yes–
Works in many languages– Yes Yes
Capabilities score8/ 1710/ 176/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeApollo.ioIntercomYoodli
Plans

Free

Free

Founders testing outbound.

Fin on its own

$0.99 per outcome, monthly minimum

Teams happy with their current helpdesk who want the AI agent only.

Starter

Free

Trying it once or twice.

Basic

$49/seat/mo billed yearly

Individual sellers doing regular outbound.

Essential

$29/seat/mo, plus $0.99 per Fin outcome

Small teams starting out with live chat and an AI agent.

ProOur pick

$8/mo billed yearly

Individuals practising most weeks.

ProfessionalOur pick

$79/seat/mo billed yearly

Full-time reps.

AdvancedOur pick

$85/seat/mo, plus $0.99 per Fin outcome

Growing support teams that need automation and several inboxes.

Advanced

$20/mo billed yearly

Heavy individual users who want privacy.

Organization

$119/seat/mo billed yearly (min 3 seats)

Sales teams wanting advanced controls.

Expert

$132/seat/mo, plus $0.99 per Fin outcome

Larger teams with security and multi-brand needs.

Business

Custom per seat, billed yearly

Sales and training teams.

Enterprise

Custom

Very large organisations.

Which plan to pickStart on Free to check the data covers your market. Basic suits one person prospecting; Professional is worth it if you also call prospects or want AI scoring. Monthly billing costs noticeably more than the yearly prices shown.Start the 14-day trial and see how many conversations Fin handles, because that number drives the bill more than seats do. Most teams with more than a couple of agents end up on Advanced for the workflows. If you already run Zendesk or Salesforce and like it, try Fin on its own first.Individuals should take Pro on the yearly plan; it is cheap and ten sessions a week is plenty. Teams wanting their own sales scenarios need Business.

Key features

AttributeApollo.ioIntercomYoodli
Standout features
  • Contact database
  • Email sequences
  • Chrome extension
  • Dialer and call recording
  • AI research and scoring
  • Enrichment
  • Fin AI agent
  • Shared inbox and tickets
  • Messenger chat widget
  • Help centre
  • Workflows
  • Copilot for agents
  • AI role-plays
  • Delivery feedback
  • Upload real recordings
  • Custom rubrics
  • Manager dashboards

Pros and cons

AttributeApollo.ioIntercomYoodli
Pros
  • Generous free plan for getting started
  • Database and outreach in one tool
  • Much cheaper than ZoomInfo
  • Easy to learn for non-technical users
  • Fin gives some of the most accurate answers of any AI support agent
  • Inbox, chat, help centre and AI all built to work together
  • Fin can run on top of another helpdesk, so you can trial it without moving
  • Clean, modern inbox that support staff pick up quickly
  • Public API and an official MCP server
  • Very easy to start: just talk
  • Cheap personal plans
  • Covers pitches, interviews and hard conversations, not only sales
  • Feedback on real recordings, not just practice
Cons
  • Bounce rates and out-of-date contacts are common complaints
  • Weaker phone and contact data outside the US
  • Credits run out fast and do not roll over
  • Billing disputes and slow support on lower plans
  • Per-seat plus per-conversation pricing makes the monthly bill hard to predict
  • You pay for a Fin outcome even when a customer leaves after a weak answer, by some users' accounts
  • Many useful features sit on higher plans or paid add-ons
  • Slow or patchy responses from Intercom's own support in user reviews
  • Ownership change (renamed Fin, being bought by Salesforce) adds uncertainty
  • Free plan is only five sessions in total
  • Delivery feedback is general unless you build custom rubrics
  • Team pricing is not public

Who each one is for

AttributeApollo.ioIntercomYoodli
Best for
  • Finding business emails and phone numbers
  • Building B2B lead lists
  • Simple cold email sequences
  • Cheaper alternative to ZoomInfo
  • Answering common customer questions automatically
  • Website and in-app live chat
  • A shared support inbox with ticketing
  • Building a help centre the AI learns from
  • Support across chat, email and phone in one place
  • Rehearsing a pitch or presentation
  • Cutting filler words and rambling
  • Practising tough conversations
  • Sales and onboarding role-plays for teams
You'll find it used by
  • Founders
  • Sales development reps
  • Account executives
  • Marketers
  • Recruiters
  • Support teams
  • Software companies
  • Online stores
  • Customer success teams
  • Sales teams
  • Founders
  • Job seekers
  • Managers
  • Learning and development teams

Questions people ask

Which is better, Apollo.io, Intercom or Yoodli?

Intercom scores highest overall in our ratings (Apollo.io 4.0/5, Intercom 4.2/5 and Yoodli 4.1/5). Apollo.io is best for finding business emails and phone numbers and Building B2B lead lists. Intercom is best for answering common customer questions automatically and website and in-app live chat. Yoodli is best for rehearsing a pitch or presentation and cutting filler words and rambling.

Which is cheaper, Apollo.io, Intercom or Yoodli?

Apollo.io: There's a free plan, and paid plans start at $49/seat/mo. Intercom: There's no free plan. Paid plans start at $0.99 per outcome. Yoodli: There's a free plan, and paid plans start at $8/mo.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

Swap in another tool

More tools from Sales & Customer Support in the library.