Side-by-side comparison · AI Browsers & Agents
ChatGPT Work vs Microsoft Edge vs Dots by OpenAI
Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.
Comparing 3 tools, the maximum.
At a glance
Pick it if: ChatGPT users who want admin, inbox, research and reporting jobs done for them without building automations.
Pick it if: Windows and Microsoft 365 users who want AI help with reading, comparing and researching in the browser they already have.
Pick it if: ChatGPT Pro and Business Premium users who want an assistant that keeps working on ongoing jobs without being asked every time.
Overview
| Attribute | ChatGPT Work | Microsoft Edge | Dots by OpenAI |
|---|---|---|---|
| In one line | ChatGPT's agent mode: hand it a whole task across your email, apps, files and browser. | Microsoft's free browser with Copilot built in to read pages, compare tabs and do tasks. | Always-on ChatGPT agents with their own cloud computer that keep working on your goals. |
| Pricing model | Freemium | Freemium | Paid |
| Starting price | $20/mo | $19.99/mo | $100 |
| Free plan | Yes | Yes | No |
| Works with Claude Code | No | No | No |
Rating breakdown
Our scores out of 5. The higher bar in each row is highlighted.
| Attribute | ChatGPT Work | Microsoft Edge | Dots by OpenAI |
|---|---|---|---|
| Overall rating | 4.0Winner | 3.9 | 3.8 |
| Ease of useHow quickly someone non-technical gets value from it. | 4.0 | 4.5 | 4.0 |
| FeaturesHow completely it covers its own job, and how well the pieces fit together. | 4.5 | 3.5 | 4.5 |
| Output qualityHow good the results are before you fix them. | 4.0 | 3.5 | 4.0 |
| Value for moneyWhat you get for the price, including the free plan. | 4.0 | 4.0 | 3.0 |
| Speed & reliabilityHow fast it is and how often it falls over. | 3.5 | 4.0 | 3.5 |
Feature comparison
A tick means it does this today. A dash means we haven't checked.
| Attribute | ChatGPT Work | Microsoft Edge | Dots by OpenAI |
|---|---|---|---|
| Access & platform | |||
| Free plan | Yes | Yes | No |
| Mobile app | Yes | Yes | Yes |
| Desktop app | Yes | Yes | Yes |
| Browser extension | No | Yes | No |
| API access | No | No | No |
| Teams & business | |||
| Team workspace | Yes | Yes | Yes |
| Enterprise plan or SSO | Yes | Yes | Yes |
| Connects to other apps | Yes | Yes | Yes |
| Open source or self-hosted | No | No | No |
| AI abilities | |||
| Works with your files | Yes | Yes | Yes |
| Understands images | Yes | Yes | Yes |
| Makes images | Yes | Yes | – |
| Makes video | No | No | – |
| Writes code | Yes | No | Yes |
| Runs agents or automations | Yes | Yes | Yes |
| Learns your brand or style | No | No | – |
| Works in many languages | Yes | Yes | Yes |
| Capabilities score | 12/ 17 | 12/ 17 | 10/ 17 |
Pricing
Plans as listed on each vendor's site when we last checked. Confirm before you buy.
| Attribute | ChatGPT Work | Microsoft Edge | Dots by OpenAI |
|---|---|---|---|
| Plans | Free Free Trying a task or two on desktop. | FreeOur pick Free Most people: summaries, tab comparisons and Journeys. | ChatGPT ProOur pick $100, $200 or $500/mo Heavy ChatGPT users outside Europe who want a personal agent. |
PlusOur pick $20/mo Handing off a few jobs a week. | Microsoft 365 Premium $19.99/mo, or $199.99/yr US households and sole traders who want the agent and Office apps in one bill. | Business Premium $100/seat/mo billed yearly, or $125 monthly Teams that want dots in every supported country. | |
Pro From $100/mo Anyone running agent tasks every day. | Microsoft 365 Copilot (business) See website Companies on Microsoft 365 business plans. | Enterprise and Edu Custom Large organisations testing agents under admin control. | |
Business See website Teams that want shared admin and no training on their data. | |||
| Which plan to pick | Try it on Plus with a couple of real jobs. If you hand it work most days you'll run out of credits, and that's when Pro or extra credits make sense. | Stay on free. The side panel, tab comparisons and Journeys cover what most business owners need, and they cost nothing. Microsoft 365 Premium is only worth it if you're in the US and already want Office for the household; don't buy it just for the browser agent, which Microsoft still calls experimental. | Pro 100 is the cheapest way in for one person, and the bigger Pro tiers don't give you a better dot, just more room for the work it runs. If you're in the UK or Europe, or you want dots for staff, Business Premium is the only option. Don't upgrade from Plus just to try it until OpenAI publishes the usage terms that apply after the launch month. |
Key features
| Attribute | ChatGPT Work | Microsoft Edge | Dots by OpenAI |
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Pros and cons
| Attribute | ChatGPT Work | Microsoft Edge | Dots by OpenAI |
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Who each one is for
| Attribute | ChatGPT Work | Microsoft Edge | Dots by OpenAI |
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Questions people ask
Which is better, ChatGPT Work, Microsoft Edge or Dots by OpenAI?
ChatGPT Work scores highest overall in our ratings (ChatGPT Work 4.0/5, Microsoft Edge 3.9/5 and Dots by OpenAI 3.8/5). ChatGPT Work is best for sorting inbox and calendar admin across connected apps and weekly reports and reviews on a schedule. Microsoft Edge is best for summarising long pages and PDFs and comparing products or quotes across open tabs. Dots by OpenAI is best for ongoing watch jobs like reviews, competitors or a support inbox and daily or weekly briefings pulled from your apps.
Which is cheaper, ChatGPT Work, Microsoft Edge or Dots by OpenAI?
ChatGPT Work: There's a free plan, and paid plans start at $20/mo. Microsoft Edge: There's a free plan, and paid plans start at $19.99/mo. Dots by OpenAI: There's no free plan. Paid plans start at $100.
Which is easier to use, ChatGPT Work, Microsoft Edge or Dots by OpenAI?
Microsoft Edge rates highest for ease of use in our scores. Windows and Microsoft 365 users who want AI help with reading, comparing and researching in the browser they already have.
How we compare
Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.
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