Side-by-side comparison · AI Browsers & Agents
ChatGPT Work vs Firefox vs Microsoft Edge
Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.
Comparing 3 tools, the maximum.
At a glance
Pick it if: ChatGPT users who want admin, inbox, research and reporting jobs done for them without building automations.
Pick it if: Business owners who want a trusted, independent browser and want to decide for themselves whether AI is on or off.
Pick it if: Windows and Microsoft 365 users who want AI help with reading, comparing and researching in the browser they already have.
ChatGPT Work scores highest overall, but Firefox gives you more for your money. Which one is right comes down to what you value most.
Overview
| Attribute | ChatGPT Work | Firefox | Microsoft Edge |
|---|---|---|---|
| In one line | ChatGPT's agent mode: hand it a whole task across your email, apps, files and browser. | Mozilla's free browser with optional AI you can switch off with one setting. | Microsoft's free browser with Copilot built in to read pages, compare tabs and do tasks. |
| Pricing model | Freemium | Free | Freemium |
| Starting price | $20/mo | Free | $19.99/mo |
| Free plan | Yes | Yes | Yes |
| Works with Claude Code | No | No | No |
Rating breakdown
Our scores out of 5. The higher bar in each row is highlighted.
| Attribute | ChatGPT Work | Firefox | Microsoft Edge |
|---|---|---|---|
| Overall rating | 4.0Winner | 3.6 | 3.9 |
| Ease of useHow quickly someone non-technical gets value from it. | 4.0 | 3.5 | 4.5 |
| FeaturesHow completely it covers its own job, and how well the pieces fit together. | 4.5 | 3.0 | 3.5 |
| Output qualityHow good the results are before you fix them. | 4.0 | 3.5 | 3.5 |
| Value for moneyWhat you get for the price, including the free plan. | 4.0 | 4.5 | 4.0 |
| Speed & reliabilityHow fast it is and how often it falls over. | 3.5 | 3.5 | 4.0 |
Feature comparison
A tick means it does this today. A dash means we haven't checked.
| Attribute | ChatGPT Work | Firefox | Microsoft Edge |
|---|---|---|---|
| Access & platform | |||
| Free plan | Yes | Yes | Yes |
| Mobile app | Yes | Yes | Yes |
| Desktop app | Yes | Yes | Yes |
| Browser extension | No | No | Yes |
| API access | No | No | No |
| Teams & business | |||
| Team workspace | Yes | No | Yes |
| Enterprise plan or SSO | Yes | Yes | Yes |
| Connects to other apps | Yes | Yes | Yes |
| Open source or self-hosted | No | No | No |
| AI abilities | |||
| Works with your files | Yes | No | Yes |
| Understands images | Yes | No | Yes |
| Makes images | Yes | No | Yes |
| Makes video | No | No | No |
| Writes code | Yes | No | No |
| Runs agents or automations | Yes | No | Yes |
| Learns your brand or style | No | No | No |
| Works in many languages | Yes | Yes | Yes |
| Capabilities score | 12/ 17 | 6/ 17 | 12/ 17 |
Pricing
Plans as listed on each vendor's site when we last checked. Confirm before you buy.
| Attribute | ChatGPT Work | Firefox | Microsoft Edge |
|---|---|---|---|
| Plans | Free Free Trying a task or two on desktop. | FirefoxOur pick Free Everyone, with AI on or off as you choose. | FreeOur pick Free Most people: summaries, tab comparisons and Journeys. |
PlusOur pick $20/mo Handing off a few jobs a week. | Smart Window beta Free Heavy researchers in the US, Canada or France. | Microsoft 365 Premium $19.99/mo, or $199.99/yr US households and sole traders who want the agent and Office apps in one bill. | |
Pro From $100/mo Anyone running agent tasks every day. | Microsoft 365 Copilot (business) See website Companies on Microsoft 365 business plans. | ||
Business See website Teams that want shared admin and no training on their data. | |||
| Which plan to pick | Try it on Plus with a couple of real jobs. If you hand it work most days you'll run out of credits, and that's when Pro or extra credits make sense. | There's nothing to pay. Use the sidebar with whatever AI account you already have. If you're in the US, Canada or France, try Smart Window with a free Mozilla account. Everyone else can join the waitlist. | Stay on free. The side panel, tab comparisons and Journeys cover what most business owners need, and they cost nothing. Microsoft 365 Premium is only worth it if you're in the US and already want Office for the household; don't buy it just for the browser agent, which Microsoft still calls experimental. |
Key features
| Attribute | ChatGPT Work | Firefox | Microsoft Edge |
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Pros and cons
| Attribute | ChatGPT Work | Firefox | Microsoft Edge |
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Who each one is for
| Attribute | ChatGPT Work | Firefox | Microsoft Edge |
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Questions people ask
Which is better, ChatGPT Work, Firefox or Microsoft Edge?
ChatGPT Work scores highest overall in our ratings (ChatGPT Work 4.0/5, Firefox 3.6/5 and Microsoft Edge 3.9/5). ChatGPT Work is best for sorting inbox and calendar admin across connected apps and weekly reports and reviews on a schedule. Firefox is best for Keeping AI out of the browser entirely and using your own ChatGPT or Claude in a sidebar. Microsoft Edge is best for summarising long pages and PDFs and comparing products or quotes across open tabs.
Which is cheaper, ChatGPT Work, Firefox or Microsoft Edge?
ChatGPT Work: There's a free plan, and paid plans start at $20/mo. Firefox: It's free and open source. Microsoft Edge: There's a free plan, and paid plans start at $19.99/mo.
Which is easier to use, ChatGPT Work, Firefox or Microsoft Edge?
Microsoft Edge rates highest for ease of use in our scores. Windows and Microsoft 365 users who want AI help with reading, comparing and researching in the browser they already have.
How we compare
Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.
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